Field Service Engineer

Job Reference: 
01842 SB
£26,000 pa

Please call 07538083873 or email

Bond Recruitment is currently recruiting for a FIELD SERVICE ENGINEER this is a career advancing opportunity as you will have the to grow with the company
The company: The business is well established with an excellent staff retention rate that deals with copiers
The role and responsibilities:
· To attend and successfully complete the appropriate technical and maintenance training for the products to be serviced.
· Training on paperwork, reporting and operational methods will be provided to ensure optimum knowledge of Company procedures.
· You will accept work instructions and respond to service calls as directed by the office, and travel to the appropriate location to conduct the work within the company's response times.
· Training to develop IT related skills will be provided, to enable the connectivity of equipment to customers own IT infrastructures. This to lead to competence in connection of equipment for printing, scanning and faxing over customers IT networks.
· Much of the Company's sales business is derived from existing customers upgrading or adding equipment, and from referrals made by existing customers to new potential customers. It is therefore vital that customer satisfaction is maintained within the parameters laid down. Service plays the most important role in terms of these sales.
· Any other duties/instructions as and when required
Additional Information
£26,000 pa Company car, mobile and lap top, holiday pay -20 days per annum. For every year you work for the company you will receive one extra day up to a maximum of 5 additional days. So after 5 years service you will be entitled to 25 days holiday.
Monday to Friday 8.30am to 5.00pm (1/2 an hour for lunch) .
Personal specification:
· Minimum of 3 years experience as a Field Service Engineer
· Clean driving licence
· Konica Minolta Colour & Black & White Photocopier Trained
· Experience with IT/Networks problem solving issues
· Good problem solving skills with ability to be able to follow through issues to their final resolution
· To be able to work on own initiative as well as part of a team
· Good communicator
· Smart appearance
· Physically fit and able to lift/manoeuvre copier equipment

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